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Usecase Overview

  • Business Goal: Automatically capture cross-environment logs, traces, and context within one minute when plugin errors occur, produce structured reports, and integrate with ticketing to give developers reproducible diagnostics.
  • Success Metrics: Report generation time ≤60 seconds; success rate ≥98%; sensitive data masking rate 100%; automatic ticket closure rate ≥95%.
  • Scenario Alignment: Supports Stages 3/4 of the master scenario to close the loop between diagnostics, compliance masking, and regression verification.

Automated diagnostics plus ticket hand-off significantly shortens time-to-resolution while keeping debug data compliant.

Context & Assumptions

  • Prerequisites
    • Feature flags debug-observability-v2 and debug-ticket-bridge are enabled.
    • Logging, tracing, and metrics platforms are available with historical retention.
    • Ticketing system exposes APIs with alert routing and owner configuration.
    • Diagnostic accounts can read sandbox/local logs under policy controls.
  • Inputs / Outputs
    • Inputs: Error event ID, plugin/tenant metadata, diagnostic time window, regression strategy.
    • Outputs: Structured diagnostic report, masked log bundle, ticket status, regression outcome.
  • Boundaries
    • Excludes local hot-reload and sandbox deployment flows.
    • Production monitoring strategy remains owned by Ops scenarios.

Solution Blueprint

Architecture Breakdown

LayerKey ModuleResponsibilityCode Entry
Trigger & orchestrationinternal/debug/report/generator.goAccept events, create tasks, orchestrate stepsservices/debug/report
Log collectioninternal/debug/logcollect/collector.goAggregate logs/traces/metrics and apply maskingservices/debug/logcollect
Ticket integrationinternal/debug/ticket/integrator.goCreate/update tickets, sync status, notify ownersservices/debug/ticket
Regression validationpackages/cli/src/commands/plugin/debug.tsTrigger regression scripts and verify fixespackages/cli
Telemetry & auditinternal/debug/telemetry/report_metrics.goRecord latency, success rate, masking complianceservices/debug/telemetry

Flow & Sequence

  1. Step 1 – Trigger diagnostic task: Monitoring or developer API call creates a diagnostic task and confirms scope.
  2. Step 2 – Aggregate & mask data: Collect logs, traces, and metrics, enforce masking, and validate permissions.
  3. Step 3 – Generate report & sync ticket: Produce structured reports with attachments/links, create or update tickets, and notify owners.
  4. Step 4 – Regression & closure: Developer submits fix; automated regression runs and, on success, closes the alert and archives audit data.

Contracts & Interfaces

  • Inbound APIs / Events
    • POST /internal/debug/report — Create diagnostic tasks.
    • EVENT plugin.debug.alert — Alerts that trigger diagnostics.
  • Outbound Calls
    • POST /internal/debug/logs/export — Pull logs/traces from observability services.
    • POST /internal/ticket/create, POST /internal/ticket/update — Integrate with ticketing.
    • POST /internal/debug/regression/run — Trigger regression scripts.
  • Configs / Scripts
    • config/plugins/debug/report_template.yaml — Report fields and masking policies.
    • scripts/workflows/debug-report-smoke.mjs — Automated diagnostic & regression script.

Implementation Checklist

ItemDescriptionStatusOwner
Log aggregationAggregate cross-env logs, merge traces, support fallback channels[ ]Michael Hu
Report templateDefine structured fields, context attachments, masking rules[ ]Grace Lin
Ticket bridgeAuto-create/update tickets, sync status, notify owners[ ]Michael Hu
Regression automationWire regression scripts, validate fixes, update alerts[ ]Michael Hu
Audit & complianceEnforce masking policies, retain audit logs, control access[ ]Grace Lin

Testing Strategy

  • Unit: Diagnostic task state machine, log merge, masking rules, ticket API calls.
  • Integration: Run scripts/workflows/debug-report-smoke.mjs to cover normal and fallback paths.
  • End-to-End: Replay meta usecases C-1/C-2 to confirm report content, masking, and ticket closure.
  • Non-functional: Stress-test concurrent diagnostics, observability degradation, fallback switching, long-trace replay.

Observability & Ops

  • Metrics: debug.report.generate_ms, debug.report.failure_total, debug.masking.violation_total, debug.ticket.autoclose_rate.
  • Logs: Capture task ID, plugin, tenant, data sources, masking results; encrypt sensitive values.
  • Alerts: Report latency >60 seconds or masking failures trigger P1; fallback usage spikes alert security on-call.
  • Dashboards: Debug Diagnostics Dashboard, Ticket SLA view, audit explorer.

Rollback & Failure Handling

  • Rollback: Disable debug-ticket-bridge to revert to manual tickets; enable fallback log channels; pause automated regression.
  • Remediation: Allow report retries, manual log bundle download, notify owners for manual investigation.
  • Data Repair: Run scripts/workflows/debug-report-reconcile.mjs to reconcile diagnostic tasks and ticket states.

Follow-ups & Risks

Risk / ItemImpactMitigationOwnerETA
Timestamp skew between logs and traces causes missing contextDiagnostic accuracyIntroduce clock sync & alignment algorithmsMichael Hu2025-12-10
Masking rules lag behind AI-generated contentCompliance riskUpdate masking models & add manual samplingGrace Lin2025-12-18

References & Links

  • Scenario: docs/scenarios/plugin-lifecycle/SCN-DEV-PLUGIN-ERROR-DIAGNOSTICS-001.md
  • Master scenario: docs/scenarios/plugin-lifecycle/SCN-DEV-PLUGIN-DEBUG-001.md
  • Background: docs/meta/scenarios/powerx/plugin-ecosystem/plugin-lifecycle/plugin-dev-and-debug/primary.md
  • Standards: docs/standards/powerx-plugin/integration/04_security_and_compliance/Plugin_Security_Checklist.md

Released under the Apache 2.0 License.